Legal
Terms of Service
The terms that apply when you use Crooza’s website and services.
Effective Date: October 1, 2026
1. Acceptance of Terms
By accessing or using the Crooza, LLC ("Crooza," "we," "us," or "our") website, text messaging program, and services (collectively, the "Services"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.
2. Eligibility
You must be at least 18 years of age to use our Services. By using our Services, you confirm that you meet this requirement and that you are the legal owner of any vehicle you submit for an offer.
3. Use of the Website
You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair its functionality. You must not attempt to gain unauthorized access to any part of our website or its systems.
4. Vehicle Offers
All offers generated through our platform are based on the information you provide. Offers may be delivered by email, phone, text message, or through our website. Offers are estimates and are subject to verification upon vehicle inspection at the time of pickup. Crooza reserves the right to adjust or withdraw an offer if the vehicle's actual condition differs materially from what was submitted. Offers are valid for a limited time and are not guaranteed beyond the stated expiration period.
5. User Responsibilities
You are responsible for ensuring that all information you provide, including vehicle condition, mileage, photos, and ownership status, is accurate and complete. Providing false or misleading information may result in cancellation of your offer and potential legal liability.
6. Vehicle Ownership
By submitting a vehicle for an offer, you confirm that you are the legal owner of the vehicle or are otherwise authorized to sell it, and that you have the legal right to transfer ownership.
7. Communications
By providing your contact information, you agree that Crooza may contact you by phone and email regarding your offer and transaction. Text messages are sent only if you opt in, as described in Section 8.
8. Text Messaging Terms
Program description. If you opt in, Crooza, LLC will send you text messages about your vehicle and transaction. These may include requests for photos or vehicle information, offer updates, and appointment and pickup scheduling and reminders. You may also reply to
converse with our team.
How to opt in. You may opt in in any of these ways:
Select "Yes, text me" on our offer form.
Give verbal consent to a Crooza representative by phone.
Text our business number first, including by texting the keyword OFFER.
Consent is not required. Consent to receive text messages is not a condition of selling your vehicle to Crooza.
Message frequency and cost. Message frequency varies based on your transaction. Message and data rates may apply.
Opting out. Reply STOP to any message to opt out. You will receive one confirmation message and no further messages unless you opt in again by replying START.
Help. Reply HELP for assistance, or contact us at hello@crooza.com or (313) 581-4100.
Your phone number. You confirm that you are the account holder or regular user of the mobile number you provide, and you agree to notify us if you change or deactivate that number.
Delivery. Messages may be sent using automated technology. Wireless carriers are not liable for delayed or undelivered messages.
Privacy. We do not share mobile information or text messaging opt-in data with third parties for marketing purposes. See our Privacy Policy for details.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Crooza and is protected under applicable copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, or use our content without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Crooza shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use of or inability to use our Services. This includes, but is not limited to, loss of profits, data, or business opportunities.
11. Disclaimer of Warranties
Our Services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that the Services will be uninterrupted or error-free.
12. Indemnification
You agree to indemnify and hold harmless Crooza, its employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising out of:
your use of our Services;
your violation of these Terms; or
any misrepresentation regarding your vehicle or ownership status.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites. Accessing them is at your own risk.
14. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Michigan. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Wayne County, Michigan.
15. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting with a revised effective date. Your continued use of our Services following any changes constitutes your acceptance of the updated Terms.
16. Contact Us
Crooza, LLC
15010 W Warren Ave, Suite 214
Dearborn, MI 48126
Email: hello@crooza.com
Phone: (313) 581-4100
Effective Date: October 1, 2026
1. Acceptance of Terms
By accessing or using the Crooza, LLC ("Crooza," "we," "us," or "our") website, text messaging program, and services (collectively, the "Services"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.
2. Eligibility
You must be at least 18 years of age to use our Services. By using our Services, you confirm that you meet this requirement and that you are the legal owner of any vehicle you submit for an offer.
3. Use of the Website
You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair its functionality. You must not attempt to gain unauthorized access to any part of our website or its systems.
4. Vehicle Offers
All offers generated through our platform are based on the information you provide. Offers may be delivered by email, phone, text message, or through our website. Offers are estimates and are subject to verification upon vehicle inspection at the time of pickup. Crooza reserves the right to adjust or withdraw an offer if the vehicle's actual condition differs materially from what was submitted. Offers are valid for a limited time and are not guaranteed beyond the stated expiration period.
5. User Responsibilities
You are responsible for ensuring that all information you provide, including vehicle condition, mileage, photos, and ownership status, is accurate and complete. Providing false or misleading information may result in cancellation of your offer and potential legal liability.
6. Vehicle Ownership
By submitting a vehicle for an offer, you confirm that you are the legal owner of the vehicle or are otherwise authorized to sell it, and that you have the legal right to transfer ownership.
7. Communications
By providing your contact information, you agree that Crooza may contact you by phone and email regarding your offer and transaction. Text messages are sent only if you opt in, as described in Section 8.
8. Text Messaging Terms
Program description. If you opt in, Crooza, LLC will send you text messages about your vehicle and transaction. These may include requests for photos or vehicle information, offer updates, and appointment and pickup scheduling and reminders. You may also reply to
converse with our team.
How to opt in. You may opt in in any of these ways:
Select "Yes, text me" on our offer form.
Give verbal consent to a Crooza representative by phone.
Text our business number first, including by texting the keyword OFFER.
Consent is not required. Consent to receive text messages is not a condition of selling your vehicle to Crooza.
Message frequency and cost. Message frequency varies based on your transaction. Message and data rates may apply.
Opting out. Reply STOP to any message to opt out. You will receive one confirmation message and no further messages unless you opt in again by replying START.
Help. Reply HELP for assistance, or contact us at hello@crooza.com or (313) 581-4100.
Your phone number. You confirm that you are the account holder or regular user of the mobile number you provide, and you agree to notify us if you change or deactivate that number.
Delivery. Messages may be sent using automated technology. Wireless carriers are not liable for delayed or undelivered messages.
Privacy. We do not share mobile information or text messaging opt-in data with third parties for marketing purposes. See our Privacy Policy for details.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Crooza and is protected under applicable copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, or use our content without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Crooza shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use of or inability to use our Services. This includes, but is not limited to, loss of profits, data, or business opportunities.
11. Disclaimer of Warranties
Our Services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that the Services will be uninterrupted or error-free.
12. Indemnification
You agree to indemnify and hold harmless Crooza, its employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising out of:
your use of our Services;
your violation of these Terms; or
any misrepresentation regarding your vehicle or ownership status.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites. Accessing them is at your own risk.
14. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Michigan. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Wayne County, Michigan.
15. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting with a revised effective date. Your continued use of our Services following any changes constitutes your acceptance of the updated Terms.
16. Contact Us
Crooza, LLC
15010 W Warren Ave, Suite 214
Dearborn, MI 48126
Email: hello@crooza.com
Phone: (313) 581-4100