Last updated: March 15, 2026

1. Introduction

Crooza ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

2. Information We Collect

We may collect the following information:

• Name, email address, and phone number

• Vehicle information including year, make, model, mileage, and condition

• Vehicle Identification Number (VIN)

• Address and location information for vehicle pickup

• Photos of your vehicle

• Payment and banking information for transaction processing

• Technical Information: Including your IP address, browser type, device type, and usage data collected through cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Generate and deliver an offer for your vehicle

• Schedule and coordinate vehicle pickup

• Process payments

• Communicate with you regarding your transaction

• Improve our platform and services

• Sending updates, offers, or promotional content where permitted by law.

• Business Transfers: In connection with a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

• Comply with legal and regulatory obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Third-party service providers who assist in operating our platform

• Auction partners and remarketing services as part of our vehicle acquisition process

• Financial institutions for payment processing

• Law enforcement or regulatory bodies when required by law

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

7. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information, subject to legal requirements

• Opt out of marketing communications at any time

• Depending on your jurisdiction, you may also have the right to object to or restrict certain data processing activities.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings, though this may affect certain features of our site.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.